Delivery Policy

We deliver across Bangladesh and to selected international destinations. Enter your delivery address at checkout; if we cannot deliver to it, we will let you know before you pay.

Standard delivery times are counted from the day your order is confirmed. Whether an order is inside or outside Dhaka is decided by the city in your delivery address.

• Inside Dhaka — 5 days
• Outside Dhaka — 10 days

The delivery charge for your order is always shown in your order summary before you place it. If you browse in another currency, charges are shown converted from Bangladeshi Taka (BDT).

• Standard delivery — Inside Dhaka ৳60 (5 days), Outside Dhaka ৳120 (10 days). Free on orders of ৳5000 or more.
• Express delivery (optional) — Inside Dhaka ৳125 (1-2 business days), Outside Dhaka ৳250 (2-4 business days).

Delivery time for orders outside Bangladesh depends on the destination, the courier and customs clearance, so it is usually longer than the timelines above. Import duties, customs fees and local taxes are set by your country, are not included in our prices, and are the buyer's responsibility.

Delivery days are counted from the day your order is confirmed, excluding Fridays and public holidays. For online payments, the order is confirmed once your payment succeeds. Timelines are estimates, not guarantees, and may be affected by weather, public holidays, courier delays or events outside our control.

You can follow your order's status at any time under My Account → Orders. We will contact you by phone or email if there is a delay or if our courier cannot reach you.

• Please give a complete address and a phone number that is reachable on the delivery day.
• Cash on Delivery: please keep the exact amount ready. Orders that are repeatedly refused or cannot be reached may be cancelled.
• Check the parcel on delivery. If the packaging is visibly damaged, tell the courier and contact us within 48 hours.

If a parcel cannot be delivered because the address or phone number was incorrect, or no one was available after repeated attempts, it will be returned to us. We will contact you to re-send it; additional delivery charges may apply. Contact us as soon as possible if you need to correct an address:

info@meekapharmacare.com · +880 1926 693483

If your parcel is lost, or arrives damaged, we will replace it or refund you in full. See our Refund & Return Policy for how to report it.