Legal
Privacy Policy
Last updated September 2026
Information We Collect
When you browse Polson or place an order, we collect information you provide directly — your name, email, phone number, and shipping address — along with basic usage data such as pages viewed and items added to your wishlist or bag.
How We Use Your Information
We use your information to process and deliver orders, respond to enquiries, and improve the site. We do not sell your personal information to third parties.
Cookies & Local Storage
Polson uses your browser's local storage to remember your bag and wishlist between visits. This data stays on your device and is not shared with third parties.
Payment Information
Cash on Delivery orders require no online payment details. Where online payment is offered, it is processed through a secure third-party provider — Polson does not store your card details.
Data Retention
Order records are retained for as long as needed to fulfil your purchase and meet accounting or legal obligations. You may request deletion of your account information at any time.
Your Rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below.
Contact
Questions about this policy can be sent to hello@polson.com.